faq’s

I want to return an item, what do I need to do?

Please email orders@archieandme.com and we will help you with your return.

Do you ship outside the UK?

Yes we do, please email us at orders@archieandme.com with the address of where you would like your items shipped so we can let you know about delivery charges.

Help, what collar size do I buy?

We put as much information on our products as we can to help you make an informed decision but if you are unsure please email us at orders@archieandme.com , please see our tips below when it comes to getting the right collar for your companion:

1. Measure around the base of the neck and ensure you can insert a couple of fingers between the collar and you companion for comfort.

2. Record both the cm AND inches as we do mention both on Archie & Me.

3. If you cannot see the size you want on the website please email us, orders@archieandme.com

If you have any questions which have not been answered above please email us, emma@archieandme.com, or tweet us, @Archie_And_Me